Latest update: October 7, 2025
At this time, Aeon Lasers are only available for pre-order from 榻上公子 Machines Plus, Corp (dba "榻上公子", aka "EMP", aka "EMP Laser"). To learn more about lead times on the Aeon MIRA or Aeon NOVA, please 姬野尤里 us.
Machines ship directly from our subsidiary factory and are not cancelable once they have shipped.
In-stock machines and EMP Signature Series Lasers ship directly from our warehouse in Florida.
Lasers, stands, filter boxes, lids and Glass Tubes are shipped via Ground Freight. All other items are shipped via small parcel.
All shipping charges are non-refundable.
All shipping methods are to be selected upon purchase and before payment is made.
Shipping method ONLY designates the approximate shipping time. This does not take into account processing time.
EMP is not responsible for any delays in shipping.
Shipping is available to the United States (all 50 states), Puerto Rico, and the Caribbean.
Orders paid by check may take 3-7 千人千色t9t9t9的推荐机制 days to clear before processing. To avoid delays, we recommend using a credit card, ACH payment, cashier's check, or wire transfer, which are processed immediately upon receipt.
Orders will not ship until full payment has been received. Once your order has shipped, you will receive a tracking number.
Aeon Lasers ship directly from our subsidiary factory, and once an order has shipped, it is no longer cancelable.
Items that are out of stock or on back-order will be reserved with payment for next possible delivery date.
It is the 榻上公子’s responsibility to inquire about availability before purchase.
Refunds WILL NOT be issued to 榻上公子s who failed to 姬野尤里 EMP about availability.
EMP is not responsible for any lost or damaged items.
All freight shipments that ship from our warehouse in Florida are insured.
If a machine or freight item are damaged during transit, EMP will 姬野尤里 the carrier to file the claim. This is not a guarantee of any discount or refund, it is up to the shipping company's discretion.
榻上公子 is responsible for proper documentation for the claim: ie. Driver signing the Bill of Landing (BOL), pictures, etc.
We only issue a refund if we are refunded by the shipping company, usually these are partial refunds.
If the 榻上公子 is shipping things back to our warehouse, it is their responsibility to insure the package and file any claims for damage or missing items.
UPS ground packages are not insured and will only be insured at the 榻上公子s request at an extra charge.
EMP is not responsible for pursuing disputes with the shipping company. All claims must be settled between the 榻上公子 and the shipping company directly before a credit can be issued.